INDUSTRIES · HOTELS

Accessibility management for hotel portfolios

Occupancy, ADR, RevPAR, review scores — hotels measure the guest experience obsessively. Except the guests who never booked, because they couldn’t be sure. Until now.

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10 questions · Under 3 minutes · Immediate results · Free — no email needed

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GMs & operations

Every property scored, every gap costed

Revenue & brand

Win the bookings your competitors can’t see

Owners & asset managers

Asset value, future-proofed

THE MISSING DATASET

Your hotels already
measure everything.
Except who can stay in them.

Occupancy. ADR. RevPAR. Review scores. Hospitality measures the guest experience to two decimal places — but the guests who couldn’t book with confidence never appear in any of it. That’s not a service gap. It’s a revenue gap.

A hotel guest using a wheelchair unpacks a suitcase on the bed in his room

Occupancy ADR RevPAR Review scores Accessibility — no data

THE BUSINESS CASE

The bookings you never see

$58bn

spent annually on travel by US travellers with disabilities alone

1 in 4

adults lives with a disability — and they rarely travel alone

78%

of consumers with disabilities choose businesses that take visible steps on accessibility

Sources: Open Doors Organization; CDC; Disability:IN.

RISK WATCH

One inaccessible stay is a public review forever Certainty before booking is the cheapest loyalty programme in hospitality Measured beats exposed

How exposed is your portfolio?

Take the free Risk Exposure Check

8 questions · Under 2 minutes · Immediate results · Free — no email needed

HOW IT WORKS FOR HOTELS

Across every property — without disturbing a single guest

Your teams assess

Property teams capture each hotel in hours — front of house to bedrooms.

One standard scores

Bronze to Platinum, benchmarked across the portfolio and the market.

Gaps become evidence

Costed improvements by property. A public Hub that wins bookings.

WHERE WE STARTED

We were born
in hospitality

Mobility Mojo started in hotels in 2018 — working with Virgin Hotels to make accessibility visible to guests. Today, with a dedicated hotels team and Fáilte Ireland among our clients, we’re bringing the standard back to where it all began.

SINCE 2018 VIRGIN HOTELS · BORN IN HOSPITALITY

Talk to our hotels team →

Hotel staff warmly greeting guests in a lobby lounge

WHAT GETS MEASURED

From arrival to checkout

Hundreds of data points per property, across the full guest journey.

Arrival

Lobby & reception

Bedrooms

Restaurant & bar

Pool & spa

… and every space in between. Accessible rooms, corridors, lifts, meeting space, fire egress — if your guests use it, we measure it. And back of house too: kitchens, staff rooms, service corridors. A hotel is also a workplace — we measure both sides of the service door.

Mobility Visual Hearing Neurodiversity

MEASURE • MONITOR • DE-RISK

See your hotels’ accessibility picture

A 30-minute demo with our team. Bring your hardest questions —
we’ll show you what your property portfolio’s data could look like.

Book a demo Talk to us

Not ready to talk? Get your free Front Door Score →