INDUSTRIES · VISITOR ATTRACTIONS

Accessibility management for visitor attractions

A great day out starts before anyone leaves home. Visitors check what to expect — and if the answer isn’t there, many quietly choose somewhere else. Measure every site, publish what visitors need, and welcome the audience you’ve been missing.

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10 questions · Under 3 minutes · Immediate results · Free — no email needed

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Visitor experience

Every visitor plans with confidence

Operations

Assessed by your team, between opening hours

Programmes & funding

Evidence for national schemes and funders

THE MISSING DATASET

Your attractions already
measure everything.
Except who can visit them.

Footfall. Dwell time. Secondary spend. Review scores. Every attraction decision runs on data — programming, pricing, capital works. Accessibility is the one column that’s always empty. And it’s the one your missing visitors checked first.

Visitors leaning over a rail to photograph a sea lion at a zoo

Footfall Dwell time Secondary spend Review scores Accessibility — no data

THE BUSINESS CASE

The visitors who never arrived

1 in 6

people live with a disability — and they visit with friends and family, not alone

2x+

the market more than doubles when you count family, friends and carers — nobody visits alone

62%

of people avoid venues that publish no accessibility information

Sources: WHO; Disability:IN; sector research.

RISK WATCH

EAA penalties up to €1m+ — enforceable since June 2025 8,667 US accessibility lawsuits last year Measured beats exposed

How exposed is your portfolio?

Take the free Risk Exposure Check

8 questions · Under 2 minutes · Immediate results · Free — no email needed

HOW IT WORKS FOR ATTRACTIONS

From the gate to the gift shop — without closing a day

Your teams assess

Visitor operations teams capture each site in hours — guided by the app, photos included, no consultants.

One standard scores

Bronze to Platinum, benchmarked across every site — with costed improvement recommendations for every gap found.

Visitors see what to expect

The public Accessibility Hub publishes pre-visit information — so planning a day out works for everyone.

WHAT GETS MEASURED

From the car park to the gift shop

Hundreds of data points per site, across the full visitor journey.

Car park & approach

Ticketing & entrance

Exhibits & experience

Café & shop

Facilities

… and every space in between. Quiet rooms, changing places, viewing points, outdoor trails — if your visitors use it, we measure it. And behind the scenes too: staff rooms, workshops, ticket offices. An attraction is also a workplace — we measure both.

Mobility Visual Hearing Neurodiversity

MEASURE • MONITOR • DE-RISK

Welcome every visitor

A 30-minute demo with our team. Bring your sites —
we’ll show you what published, pre-visit accessibility looks like.

Book a demo Talk to us

Not ready to talk? Get your free Front Door Score →